SENTRA TRUST HELP CENTRE
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Search account, transfer, card, statement and security guidance.
Use Secure Login with your registered email and password. Confirm your email first if the account is new.
Open Dashboard or Accounts after signing in. Your primary account number is displayed with a working copy button.
Enter the four-digit transfer code only on the secure transfer review page after checking the recipient, amount and narration.
Yes. Choose Same Bank Transfer and enter the recipient’s 14-digit Sentra Trust account number. Their registered name is verified before review.
International transfers can require additional Sentra Trust verification stages. Open the processing notice on your dashboard to review the current stage and request the required code.
Open My Cards and request a virtual or physical card. Its approval status appears on the same page.
Open My Cards, select the issued card and use Freeze. You can unfreeze an eligible card later.
Open Statements, choose the account and date range, then download CSV or use Print / Save PDF.
Open the notification with View. Reading its detail automatically marks that notification as read.
Sign in and open Live Support. Create a protected conversation so the messages remain tied to your profile.
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